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Silver edition
Silver edition is a stylish communication tool. You will not get an 8 second callback function. When a cient leaves a request we will send you a sms. Low conversion rates, but it's free. this edition was created to help out a starting business.
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SMS-notifications
24 new types of sms notifications. Covered topics: on successful calls, on ordered by night but precessed by day, a sms notification to a client that he will receive a calll within 2 minutes. Notification to the owner that a manager did call back. For 12 days we have been designing sms mechanics.
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Client email requests
Even here we managed to make revolutionary progress. When a client sends you a letter we will ask for his phone number (see example). The biggest win is that the same notification letter is issued to the client and the manager, and to answer the client just click "answer all". It's that simple
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Automated dialogues
All automated online chats end with "please provide your phone number and we will call you back". We redesigned the chat and created 2000 built in dialogues. Caring, Intellectual, with humour, These dialogues provide great conversion rates into a call or a letter. +12% conversion rate + youll need less employees.
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Calls from site
Hunter-widget using unique algorithms to analyse traffic on your site takes maximum callbacks of interested but leaving clients.
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Calls from competitors' sites
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Calls from search engines
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Black edition
6 months of development. We wanted to make an easy solution. This is our dream - so that clients could reach companies on the phone within 8 seconds all over the world. You can turn on BLUR version - it is super beautiful. Telecom both ways. Speed. Ease. It gives you a minimum of +70% conversion to your conversion.
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Telecom connection within 8 seconds
Before we called the company and after that we informed the client, it took 26 seconds. Now we can provide a simultaneous connection. If "call all managers" function is online - your company will be able to answer your client within 3-5 seconds.
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Unlimited call time
We used to charge calls per minute. The manager picked up the phone and the client was asked the following: "Please leave your number and I will call you back from my cell phone". Now the call time is unlimited. The location does not affect the cost either. Let us make the client happy, not exhausted.
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Address clients by name
Ones name is the most attractive Word for a person. The hunter widget will address your clients by name, that will win you 3% to conversion rates.
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Everlasting plan
In other SAAS services you will always run intro trouble with your account balance. We have made a decision to avoid these kinds of shenanigans. We are standing honest before you and we believe that when your account balance does not expire, you can concentrate on growing your business.
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Instant IVR system
IVR systems are a thing of the past. We have developed our own system which will connect your client with the sale representative or a required branch within your company.
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BIG DATA connection
Synchronising the hunter with BigData, you will be connecting not only a widged, but also a database consisting of 6 700 000 phone numbers who already ordered a call from our service. This service helps your clients reach you even faster by clicking one button.
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Choose widget version
You can choose between 2.0 and 3.0 widget versions that will be displayed on your website
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Night hunter 2.0
In the past, your clients requested a 10am call, and your support center collapsed from the pressure. New widget version, the night hunter, understands that if a request for 10,00 call is already registered, it will offer to request a call for 10:05am. This will help you with the customer service.
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Geo-targeting
As you are getting lots of traffic from SEO, you will get clients from different regions. In order to save your effort and money - target the “hunter” in a specific city. You can even specify the area - but this is an extra delight by our programmers.
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Feedback for the owner
Sometimes it is hard to see the actual feedback from your customers because of all the bureaucracy. After the call has ended we will ask the client if he liked the customer support quality. Will confirm what exactly he liked or maybe what he didn't enjoy. A client's review will be sent to your mobile device.
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Conversion report
They are sent to email. If you print them and fold them out on the floor - the length would be from 1 to 5 meters. The full analytics collection from past day. How many calls were made, from whom and which channels. How the managers were rated. How many email requests and chats. Be aware of the situation.
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Allows tweaking
We do everything possible to keep the balance between aggressive display of our widget and it's effectiveness. If you feel the power and are willing to try - we offer a section where you will be able to modify the widgets behaviour within a set number of parameters. But be carefull
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Customer Segmentation
Hunter can offer a quest to your client - playing a game and answering a couple of questions a client can receive a 2% discount for each answer. Afterwords he will be able to confirm a discount when ordering the item. This way you will know more about the client and will receive a call. +6% to conversion rates.
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New client targeting
In some case you want to receive calls only from clients from Yandex.direct, adwords or from any other cost-per-click service. You can customize your targeting and show the widget only to those clients. This way will help you save up some Money on old clients.